Shipping + Handling



Shipments are sent via NZPost from Auckland, New Zealand. Orders placed on Monday through to Friday are shipped the following work day. If order is not received after two weeks from purchase date, please contact Pigment Studio to enquire about your items whereabouts.  


Untracked and tracked shopping options are available worldwide. By choosing an untracked service, Pigment Studio will not be held liable for any lost or damaged items. For international orders, you may be responsible for import duties and taxes on your order depending on the country in which you reside. Pigment Studio has no control over these charges or delays and cannot predict what they may be. For more information, contact your local customs office.